Privacy Policy · Edinburgh Web Designs

Edinburgh Web Designs Privacy Policy

This privacy policy sets out how Edinburgh Web Designs uses and protects any information that you give Edinburgh Web Designs when you use this website and when you use our products and services.

Edinburgh Web Designs is passionate about privacy and is dedicated to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or when using our products and services, then you can be assured that it will only be used in accordance with this privacy statement.

Edinburgh Web Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September, 2008.

What we collect

We may collect the following information:

Name and business name.
Contact information including phone number, email address and postal address.
Business information that you give us in the natural process of briefing us about your website needs.
Information about your tastes and preferences in website design that you give us both in any verbal or email consultation with us, and via our online project questionnaire facility.
Any financial information relevant to any account you have with us including budget, payments, invoices, arrears and payment history.
Date of contact and origin of referral to track our marketing effectiveness.
Other information relevant to customer surveys, offers and customer feedback.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To contact you directly in response to any enquiry you might make via our website.
To provide you with the service or product you have asked for, for example website design, website updates or photography.
To provide you with the highest level of service possible.
For internet record keeping, including accounts which we are required to keep by law.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or telephone number which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise our services according to your interests.
We may, with your permission, publish your website and business name in our portfolio.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Edinburgh Web Designs, 12 South Charlotte Street, Edinburgh, EH2 4AX, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.